Meats N Malts: Waiter / Waitress

Responsibilities

  • Greet and escort customers to their tables

  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

  • Prepare tables by setting up linens, silverware and glasses

  • Inform customers about the day’s specials

  • Offer menu recommendations upon request

  • Up-sell additional products when appropriate

  • Take accurate food and drinks orders, using a POS ordering software,order  slips or by memorization

  • Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages

  • Communicate order details to the Kitchen Staff

  • Serve food and drink orders

  • Check dishes and kitchenware for cleanliness and presentation and report any problems

  • Arrange table settings and maintain a tidy dining area

  • Deliver checks and collect bill payments

  • Carry dirty plates, glasses and silverware to kitchen for cleaning

  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)

  • Follow all relevant health department regulations

  • Provide excellent customer service to guests

Requirements

  • Proven work experience as a Waiter or Waitress

  • Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)

  • Basic math skills

  • Attentiveness and patience for customers

  • Excellent presentation skills

  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment

  • Active listening and effective communication skills

  • Team spirit

  • Flexibility to work in shifts

  • High school diploma; food safety training is a plus